Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.
Heathrow Airport, opened on January 1, 1946, is the largest and busiest in Europe and is continuously growing. It operates with numerous domestic and international flights, not only within Europe but also with intercontinental flights.
Official Website: heathrow.com
Number of Terminals - 4 - Terminals 2, 3, 4 and 5, open 24 hours a day. Terminals 2 and 3 are linked through a pedestrian underpass, and there are free trains every 15-20 minutes to buildings 4 and 5. To move from Terminal 4 to 5 you must take bus 482 or 490.
Annual passenger traffic: 20.1 million passengers went through it in 2020.
Tel: +44 844 335 1801 / 207 360 1250. - FACEBOOK
There are information desks in the Arrivals area of every terminal and passenger ambassadors throughout the enclosure in purple uniforms. On the ground floor of Terminal 5 there are also help screens.
Heathrow airport is located 24 km (15 miles) to the west of London.See Map
There are 2 ways to rent a car. You can BOOK IN ADVANCE with any of the companies listed below, or you can simply appear on the day to see what’s available. Anyway, it is always advisable to book in advance.Car rental companies at the airport
The following companies listed below are located within the airport terminals:
There are several parking areas with security personnel, in addition to free spaces for motorcycles and valet parking service in every terminal from 5:00 am to 10:30 pm. Passenger drop-off zones at each terminal forecourt and parking spaces reserved for the disabled.
- Three parking lots with shuttles every 10 minutes. The first 2 hours have no charge.
- Areas closer to terminals 2, 3 and 5, with faster and more frequent bus transfer services.
- Exclusive car park for passengers flying out from Terminal 5, with automatic vehicles to the building.
- valet parking service available in all terminals.
- Parking in assigned spaces very close to the terminals.
Disabled facilities at London Heathrow Airport include:
Help points at Heathrow Airport area located in the car parks, terminal forecourts within the terminals themselves at baggage reclaim. These help points feature two telephones, one for calling a Skycap porter and the other for travellers requiring special assistance.
Assigned spaces for weelchair passengers are within the male and female toilets. There are also unisex wheelchair accessible toilet facilities located throughout the airport.
Each terminal at London Heathrow Airport has allocated special assistance areas before and after security of each terminal. All of them are equipped with Induction loops.
In Short Stay parking there is blue/orange badge parking available, and close to these areas are help phones to call for assistance in getting to the terminal.
In business parking and Long Stay car parks, theses blue/orange badge parking spaces are located near to bus stops and admin offices.
For general advice and information regarding the special assistance facilities at Heathrow Airport call +44 344 335 1000 or the Heathrow minicom service for deaf or hard of hearing on 020 8745 7950. Don’t forget to call your airline at least 48 hours before your flight.
Latest updates: January 09, 2022