FAQs
Bilbao
(BIO) airport
Answers to the Frequently Asked Questions about Bilbao airport (BIO)
What are the terminals, contact information and location?
What are today's scheduled Departures flights?
What are today's scheduled Arrivals flights?
What are the car rental companies that are at the airport?
What services, facilities and Lounges does the airport offer?
What are the transportation services?
Can I sleep at the airport and what hotels are there?
What are the parking options?
Which are the accessibility Services and Facilities?
What airlines serve the airport?
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More Specific Frequently Asked Questions
The most direct way to reach the city centre of Bilbao is by using the Bizkaibus line A3247. This service connects the airport with Bilbao’s Termibus, stopping at central points such as Gran Vía 79, Plaza Moyúa, and Alameda Recalde 11. The bus stops are located at both the Arrivals and Departures levels.
Yes, taxi service is available 24 hours a day. The official rank is located just outside the Arrivals area of the terminal. Fares to Bilbao city centre usually range between €27.00 and €35.00, depending on the area and the time of day.
Yes, Uber operates at Bilbao Airport. The pick-up point is coordinated through the app and is usually located in the Arrivals area, following the instructions from staff or the application. Booking in advance is recommended.
Yes, Bilbao Airport offers free and unlimited Wi-Fi throughout its facilities. To connect, simply select the "AIRPORT FREE WIFI AENA" network and follow the steps to connect your device.
The offices of the main car rental companies are located on the ground floor of the P1 car park building, which is connected to the passenger terminal.
Passengers requiring special assistance must inform their airline or travel agency at least 48 hours in advance. This allows airport staff to coordinate the necessary resources to provide adequate support from arrival at the airport to boarding.
Currently, the airport does not offer a left-luggage or baggage storage service. Passengers are advised to plan their visit accordingly, taking this limitation into account.
If you lose an item inside the airport facilities, you should go to the lost property office, located on level 3 of the terminal. You can contact them by phone at +34 944 869 350 or by email at infobio@aena.es. If your checked luggage is lost, you must contact your airline directly.
The airport has ATMs from different banks located in the public areas of the terminal for cash withdrawals. However, it does not have currency exchange offices or full bank branches. It is recommended to exchange money before arriving or after leaving the airport if necessary.
What are today's scheduled Departures flights?
What are today's scheduled Arrivals flights?
What are the car rental companies that are at the airport?
What services, facilities and Lounges does the airport offer?
What are the transportation services?
Can I sleep at the airport and what hotels are there?
What are the parking options?
Which are the accessibility Services and Facilities?
What airlines serve the airport?
Travel abroad? Get an eSIM
More Specific Frequently Asked Questions
The most direct way to reach the city centre of Bilbao is by using the Bizkaibus line A3247. This service connects the airport with Bilbao’s Termibus, stopping at central points such as Gran Vía 79, Plaza Moyúa, and Alameda Recalde 11. The bus stops are located at both the Arrivals and Departures levels.
Yes, taxi service is available 24 hours a day. The official rank is located just outside the Arrivals area of the terminal. Fares to Bilbao city centre usually range between €27.00 and €35.00, depending on the area and the time of day.
Yes, Uber operates at Bilbao Airport. The pick-up point is coordinated through the app and is usually located in the Arrivals area, following the instructions from staff or the application. Booking in advance is recommended.
Yes, Bilbao Airport offers free and unlimited Wi-Fi throughout its facilities. To connect, simply select the "AIRPORT FREE WIFI AENA" network and follow the steps to connect your device.
The offices of the main car rental companies are located on the ground floor of the P1 car park building, which is connected to the passenger terminal.
Passengers requiring special assistance must inform their airline or travel agency at least 48 hours in advance. This allows airport staff to coordinate the necessary resources to provide adequate support from arrival at the airport to boarding.
Currently, the airport does not offer a left-luggage or baggage storage service. Passengers are advised to plan their visit accordingly, taking this limitation into account.
If you lose an item inside the airport facilities, you should go to the lost property office, located on level 3 of the terminal. You can contact them by phone at +34 944 869 350 or by email at infobio@aena.es. If your checked luggage is lost, you must contact your airline directly.
The airport has ATMs from different banks located in the public areas of the terminal for cash withdrawals. However, it does not have currency exchange offices or full bank branches. It is recommended to exchange money before arriving or after leaving the airport if necessary.
What are today's scheduled Arrivals flights?
What are the car rental companies that are at the airport?
What services, facilities and Lounges does the airport offer?
What are the transportation services?
Can I sleep at the airport and what hotels are there?
What are the parking options?
Which are the accessibility Services and Facilities?
What airlines serve the airport?
Travel abroad? Get an eSIM
More Specific Frequently Asked Questions
The most direct way to reach the city centre of Bilbao is by using the Bizkaibus line A3247. This service connects the airport with Bilbao’s Termibus, stopping at central points such as Gran Vía 79, Plaza Moyúa, and Alameda Recalde 11. The bus stops are located at both the Arrivals and Departures levels.
Yes, taxi service is available 24 hours a day. The official rank is located just outside the Arrivals area of the terminal. Fares to Bilbao city centre usually range between €27.00 and €35.00, depending on the area and the time of day.
Yes, Uber operates at Bilbao Airport. The pick-up point is coordinated through the app and is usually located in the Arrivals area, following the instructions from staff or the application. Booking in advance is recommended.
Yes, Bilbao Airport offers free and unlimited Wi-Fi throughout its facilities. To connect, simply select the "AIRPORT FREE WIFI AENA" network and follow the steps to connect your device.
The offices of the main car rental companies are located on the ground floor of the P1 car park building, which is connected to the passenger terminal.
Passengers requiring special assistance must inform their airline or travel agency at least 48 hours in advance. This allows airport staff to coordinate the necessary resources to provide adequate support from arrival at the airport to boarding.
Currently, the airport does not offer a left-luggage or baggage storage service. Passengers are advised to plan their visit accordingly, taking this limitation into account.
If you lose an item inside the airport facilities, you should go to the lost property office, located on level 3 of the terminal. You can contact them by phone at +34 944 869 350 or by email at infobio@aena.es. If your checked luggage is lost, you must contact your airline directly.
The airport has ATMs from different banks located in the public areas of the terminal for cash withdrawals. However, it does not have currency exchange offices or full bank branches. It is recommended to exchange money before arriving or after leaving the airport if necessary.
Which are the accessibility Services and Facilities?
What airlines serve the airport?
Travel abroad? Get an eSIM
More Specific Frequently Asked Questions
The most direct way to reach the city centre of Bilbao is by using the Bizkaibus line A3247. This service connects the airport with Bilbao’s Termibus, stopping at central points such as Gran Vía 79, Plaza Moyúa, and Alameda Recalde 11. The bus stops are located at both the Arrivals and Departures levels.
Yes, taxi service is available 24 hours a day. The official rank is located just outside the Arrivals area of the terminal. Fares to Bilbao city centre usually range between €27.00 and €35.00, depending on the area and the time of day.
Yes, Uber operates at Bilbao Airport. The pick-up point is coordinated through the app and is usually located in the Arrivals area, following the instructions from staff or the application. Booking in advance is recommended.
Yes, Bilbao Airport offers free and unlimited Wi-Fi throughout its facilities. To connect, simply select the "AIRPORT FREE WIFI AENA" network and follow the steps to connect your device.
The offices of the main car rental companies are located on the ground floor of the P1 car park building, which is connected to the passenger terminal.
Passengers requiring special assistance must inform their airline or travel agency at least 48 hours in advance. This allows airport staff to coordinate the necessary resources to provide adequate support from arrival at the airport to boarding.
Currently, the airport does not offer a left-luggage or baggage storage service. Passengers are advised to plan their visit accordingly, taking this limitation into account.
If you lose an item inside the airport facilities, you should go to the lost property office, located on level 3 of the terminal. You can contact them by phone at +34 944 869 350 or by email at infobio@aena.es. If your checked luggage is lost, you must contact your airline directly.
The airport has ATMs from different banks located in the public areas of the terminal for cash withdrawals. However, it does not have currency exchange offices or full bank branches. It is recommended to exchange money before arriving or after leaving the airport if necessary.
What airlines serve the airport?
Travel abroad? Get an eSIM
More Specific Frequently Asked Questions
The most direct way to reach the city centre of Bilbao is by using the Bizkaibus line A3247. This service connects the airport with Bilbao’s Termibus, stopping at central points such as Gran Vía 79, Plaza Moyúa, and Alameda Recalde 11. The bus stops are located at both the Arrivals and Departures levels.
Yes, taxi service is available 24 hours a day. The official rank is located just outside the Arrivals area of the terminal. Fares to Bilbao city centre usually range between €27.00 and €35.00, depending on the area and the time of day.
Yes, Uber operates at Bilbao Airport. The pick-up point is coordinated through the app and is usually located in the Arrivals area, following the instructions from staff or the application. Booking in advance is recommended.
Yes, Bilbao Airport offers free and unlimited Wi-Fi throughout its facilities. To connect, simply select the "AIRPORT FREE WIFI AENA" network and follow the steps to connect your device.
The offices of the main car rental companies are located on the ground floor of the P1 car park building, which is connected to the passenger terminal.
Passengers requiring special assistance must inform their airline or travel agency at least 48 hours in advance. This allows airport staff to coordinate the necessary resources to provide adequate support from arrival at the airport to boarding.
Currently, the airport does not offer a left-luggage or baggage storage service. Passengers are advised to plan their visit accordingly, taking this limitation into account.
If you lose an item inside the airport facilities, you should go to the lost property office, located on level 3 of the terminal. You can contact them by phone at +34 944 869 350 or by email at infobio@aena.es. If your checked luggage is lost, you must contact your airline directly.
The airport has ATMs from different banks located in the public areas of the terminal for cash withdrawals. However, it does not have currency exchange offices or full bank branches. It is recommended to exchange money before arriving or after leaving the airport if necessary.
Latest updates: September 25, 2025
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General Information
Departures
Arrivals
Car Hire
Facilities and Lounges
Transportation
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Parking
Disabled Passengers
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Departures
Arrivals
Car Hire
Facilities and Lounges
Transportation
Hotels
Parking
Disabled Passengers
Airlines
Arrivals
Car Hire
Facilities and Lounges
Transportation
Hotels
Parking
Disabled Passengers
Airlines
Disabled Passengers
Airlines
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