Buffalo airport (BUF)
Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.
Passenger Guide

Buffalo Niagara International Airport (BUF), whose modern operations began in 1997, is the primary air gateway for Western New York and the Niagara Falls region, also attracting a significant number of travelers from Southern Ontario, Canada. It operates a robust network of domestic flights and international connections to destinations in the Caribbean and Mexico.
Official Website: buffaloairport.com
Information Phone: +1 716 630 6000
Terminal
The airport has a single, modern passenger terminal operating 24 hours a day. The building—opened in 1997 and later expanded—is designed for efficiency and easy wayfinding, with all gates accessible after a single security checkpoint.
Annual Passenger Traffic: 5 million passengers in 2024, reaching pre-pandemic levels.
Information Desks
Travelers can obtain assistance at the information desk located on the lower level (arrivals) in the baggage claim area. The airport also has a team of volunteer ambassadors who provide guidance throughout the facility.
Location
The airport is located 14 km (9 miles) east from Buffalo.
See MapCar rental agencies
Car rental desks are found on the ground floor of the short-term parking lot, opposite the Arrivals area.
Alamo (Tel +1 716 631 2044 / 800 327 9633 - 6:00 am to 11:00 pm)
Avis (Tel +1 716 632 1809 / 800 831 2847 - 6:30 am to 1:00 am)
Budget (Tel +1 716 632 4662 / 800 283 4387 - 6:30 am to 1:00 am)
Dollar (Tel +1 716 632 4774 / 800 800 4000 - 7:00 am to 10:00 pm)
Enterprise (Tel +1 716 565 0002 / 800 736 8222 - weekdays from 6:00 am to 11:00 pm, Saturdays and Sundays from 6:00 am to 9:00 pm)
National (Tel +1 716 634 9220 / 800 227 7368 - weekdays from 6:00 am to 11:00 pm, Saturdays and Sundays from 6:00 am to 9:00 pm)
Parking services at Buffalo airport (BUF)
Several parking options for short and long stays and a free passenger pick-up zone (Cell Phone Lot) at the entrance to the airport. More information: Tel +1 716 630 6191. Rates and reservations
Daily/Hourly Parking Garage (red) - Multi-storey facility with covered spaces for short and long stays, opposite the terminal. There are charging stations for electric vehicles. Level 1 can only be used with prior reservation.
Preferred Parking Lot (green), Long Term Parking Lot (orange) & Economy Parking Lot (blue) - Long-term areas, with a free shuttle service around the clock to the terminal.
Facilities for passengers with special needs
Facilities include ramps, escalators, lifts, relief areas for service animals, adapted telephones and toilets, Braille signage, electric vehicles for passenger transport, reserved parking spaces and special lanes at the airport controls. The public bus service can provide accessible vehicles. To request wheelchair assistance, call Tel +1 716 633 3726. Passengers requiring special assistance should inform their airline about their needs at least 72 hours in advance.
Latest updates: November 17, 2025
