List of Airlines at (CGK) airport

 

The following is a list of airlines serving Jakarta airport (CGK)

Terminal 1

Airfast Indonesia (Tel +62 215 200 696)
Batik Air (Tel +62 216 379 8000)
Citilink (Tel +62 804 108 0808)
Lion Air (Tel +62 216 379 8000)
TransNusa (Tel +62 216 315 821 / 318 709 / 327 546)

Terminal 2

AirAsia (Tel +62 711 385 080)
AirAsia X (Tel +62 212 927 0999)
Batik Air (Tel +62 216 379 8000)
Cebu Pacific (Tel +62 212 907 9798 / 213 983 3456 / 215 682 555)
Citilink (Tel +62 804 108 0808)
Jetstar Asia Airways (Tel +62 711 385 039)
Lion Air (Tel +62 216 379 8000)
Malindo Air
NAM Air (Tel +62 212 927 9777 / 215 507 902)
Sriwijaya Air (Tel +62 212 927 9777 / 215 507 902)

Terminal 3

Air China (Tel +62 215 793 8580)
All Nippon Airways (Tel +81 367 351 111)
Asiana Airlines (Tel +62 215 591 3104 / 591 3229 / 721 381)
Cathay Pacific (Tel 1 803 852 9072 / 7 803 852 9072 / +62 215 507 096)
China Airlines (Tel +62 212 510 788 / 789)
China Eastern Airlines (Tel +62 361 895 7776)
China Southern Airlines (Tel +62 215 7958 2222)
Emirates (Tel +62 212 934 5555 / 215 507 096)
Ethiopian Airlines (Tel +62 215 212 152)
Etihad Airways (Tel +62 215 201 288)
EVA Air (Tel +62 215 212 536 / 282)
Garuda Indonesia (Tel +62 212 351 9999 / 804 180 7807)
Japan Airlines (Tel +62 215 723 233 / 591 3388)
KLM (Tel +62 212 927 2222)
Korean Air (Tel +62 217 0722 1989 / 215 212 180)
Malaysia Airlines (Tel +62 212 789 9595)
Oman Air (Tel +62 213 004 9333)
Philippine Airlines (Tel +62 213 001 5757 / 5758)
Qantas (Tel +62 212 555 6300)
Qatar Airways (Tel +62 212 358 0622 / 215 502 665)
Royal Brunei Airlines (Tel +62 215 206 338)
Scoot (Tel +62 711 385 039)
Singapore Airlines (Tel +62 215 299 7888 / 507 130 / 507 132)
SriLankan Airlines (Tel +62 213 001 4969)
Thai Airways (Tel (+62 218 082 2251 / 218 082 2252 / 213 903 588)
Turkish Airlines (Tel +62 215 591 6431 / 795 7666)
Vietnam Airlines (Tel +62 215 591 0600 / 208 823)
XiamenAir (Tel +62 215 794 8316)

 

Latest updates: March 25, 2023

What do you have to arrange with the airline?

Many passengers do not know who to consult or make a claim to some doubts that arise before or after traveling, or any inconvenience that may occur.
 
Listed below are topics that need to be consulted, coordinated or resolved directly with the airline.
 
  Check in procedure
 
  Documentation and visa required
 
  Baggage weight limits, restricted and prohibited Items
 
  Baggage and excess billing rates
 
  Requirements for minors traveling alone or without parents
 
  Special passengers needing prior coordination with the airline: people with disabilities, reduced mobility and pregnant women
 
  Lost, delayed or damaged baggage reclaim
 
  Possible flight's changes of date or cancellations
 
  Confirmation of flight schedules (departures or arrivals)
 
  Flight status report (for possible delays, cancellations, rescheduling)
 
  In case your airline reschedules your flight, coordinate with the company for possible compensation, due to extra nights accomodation, food, flight connection lost, etc.
 
Remember that it is always advisable to have a traveler's assistance insurance, in case the airline does not respond to any inconvenience that might happen (baggage lost or damaged, cancellation or flight delay, etc.)
 
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