Charlotte airport (CLT)

Charlotte Douglas International Airport, opened in 1936, serves the state of North Carolina. It operates domestic flights and international routes to Mexico, Canada, the Caribbean, Central America, and some destinations in Europe.

Official Website: cltairport.com - FACEBOOK - INSTAGRAM - X

Number of Terminals – 1 – Open 24 hours a day. It has 5 concourses (A, B, C, D, E) connected to the main building. See more

Annual passenger traffic: 58.8 million passengers passed through in 2024.

Tel: +1 704 359 4013

There is an information desk on level 2, near the ticket counters, and a visitor centre in the baggage claim area on level 1. In addition, there are volunteers in blue vests throughout the premises to provide assistance. Customer service

 Location

The airport is located 9.7 km (6 miles) west of Charlotte's central business district.

Car rental agencies

Car hire services are available on level 2 of the parking garage located in front of the terminal.

1. Alamo (Tel +1 877 222 9075 – 4:00 am to 1:45 am)
2. Avis (Tel +1 800 633 3469 – 5:00 am to 2:00 am)
3. Budget (Tel +1 800 218 7992 – 5:00 am to 2:00 am)
4. Dollar (Tel +1 800 800 4000 – 6:00 am to 0:00 am)
5. Enterprise (Tel +1 800 261 7331 – 4:00 am to 1:45 am)
6. Hertz (Tel +1 800 654 3131 – Sunday to Friday from 6:00 am to 1:00 am, Saturday from 6:00 am to 0:00 am)
7. National (Tel +1 877 222 9058 – 4:00 am to 1:45 am)
8. Sixt (Tel +1 888 749 8227 – 6:00 am to 0:00 am)

Parking services at Charlotte airport (CLT)

Short- and long-term parking is available in various areas within the premises. All car parks operate 24 hours a day and are regularly patrolled. Valet parking is also available from 5:00 am to 10:00 pm on level 1 of the short-term area, as well as a free passenger pick-up zone (Cell Phone Lot) near the terminal, along Josh Birmingham Parkway. More information: Tel +1 704 359 5555.

Hourly Deck – Short-stay spaces on levels 4–7, with charging stations for electric vehicles. The first 15 minutes are free. Access to the terminal via walkways on level 2.
Long Term Lots 1 & 2 – Outdoor areas for long-term stays, with complimentary shuttle service to the terminal 24 hours a day, every 10–15 minutes.
Daily Decks / Daily North Lot – Covered areas for long-term parking. Courtesy shuttle buses to the main building.

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Facilities for passengers with special needs

Within the premises there are adapted telephones and toilets, designated parking spaces, and relief areas for service animals. Individual airlines may provide wheelchairs. Passengers requiring special assistance should contact their airline in advance of their arrival.

Visually impaired individuals can use the Aira app to be assisted by a live agent while navigating the airport.

You can also contact TSA Cares (Tel +1 855 787 2227) for enquiries regarding security procedures.

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