Jacksonville airport (JAX)

Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.

 
 

 Passenger Guide

Jacksonville International Airport, opened on September 1, 1968, serves Duval County, Florida. It operates domestic flights.

Official Website: flyjacksonville.com - FACEBOOK - INSTAGRAM - X

Number of Terminals - 1 - Open 24 hours and with 2 concourses (A and C).

Annual passenger traffic: 7.3 million passengers went through it in 2023.

Tel: +1 904 741 4902

Information desk on level 2, ticketing area, available from 5:00 am to 6:00 pm. Welcome center in the baggage claim area from 9:00 am to 10:00 pm.

 Location

The airport is located 14 km (9 miles) north of the city of Jacksonville.

 See Map

Car rental agencies

There are car rental counters next to the baggage claim hall.

  1. Alamo/National (Tel +1 904 240 3288 - 6:00 am to 0:30 am)
  2. Avis (Tel +1 904 741 2327 - 6:00 am to 1:00 am)
  3. Budget (Tel +1 904 741 9910 / 800 527 0700 - 6:00 am to 1:00 am)
  4. Dollar (Tel +1 800 800 4000 - 6:00 am to 1:00 am)
  5. Enterprise (Tel +1 904 741 6390 - 6:00 am to 0:30 am)
  6. Hertz (Tel +1 904 741 2151 - 6:00 am to 1:00 am)
  7. Sixt (Tel +1 904 490 9970 - 7:00 am to 1:00 am)
  8. Thrifty (Tel +1 800 847 4389 - 6:00 am to 1:00 am)
 

Parking services at Jacksonville airport (JAX)

There are several parking lots for short and long stays. Valet parking is available in front of the Departures level. Next to the administrative building, there is a free area for passengers pick-up (Cell Phone Lot). Complementary services include battery assistance, tire inflation and assistance in locating vehicles. More information: Tel +1 904 741 2277. Rates

Garage - Multi-level parking for short and long stays adjacent to the terminal.
Daily Surface Lot - Long-term uncovered area in front of the main building.
Economy Lot 1/2/3 - Economy sectors for long stays, with free shuttle bus service every 15 minutes.

Facilities for passengers with special needs

Within the premises, there are elevators, adapted toilets and telephones, wheelchairs, a relief area for service animals and reserved parking spaces. Throughout the airport, there are white courtesy phones for assistance (Tel +1 904 741 2020). You can also contact TSA Cares (Tel +1 855 787 2227) for any questions about the security process and to request assistance throughout it (at least 72 hours in advance).

 FAQs

 
 
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Latest updates: August 19, 2024