Lounges, facilities and services (MAD)

Vip Lounges at Madrid Barajas airport (MAD)

 VIP LOUNGE PASS *Please note that hours and access conditions may vary at any time.

 Which are the Vip lounges at Madrid Barajas airport (MAD) and how to access:

Terminal 1

Sala VIP Cibeles - Open 24 hours a day, on floor 2, between gates B26 and B29. Non-Schengen flights. Maximum stay: 3 hours. Terrace, catering, press, Wi-Fi, computers, air conditioning, conference facilities, TV, showers. Access: with Priority Pass, DragonPass or Diners Club membership, by booking online or paying at the door (€44.00).

Terminal 2

Sala VIP Puerta de Alcalá - Next to gate D62, available 24 hours a day for Schengen flights. Maximum stay: 3 hours. Children's area, catering, newspapers, Wi-Fi, meeting room, computers, fax, printers, quiet area, showers, conference facilities, TV, air conditioning. Access: with Priority Pass, DragonPass or Diners Club membership, by booking online or paying at the door (€41.15).

Terminal 3

Sala VIP Puerta del Sol - For Schengen flights, from 5:00 am to 7:00 pm. It is on level 1, next to gate E69, and the maximum stay is 3 hours. Catering, newspapers, Wi-Fi, computers, TV, air conditioning, showers. Access: with Priority Pass, DragonPass or Diners Club membership, by booking online or paying at the door (€41.15).

Terminal 4

Iberia Premium Lounge Dalí­ - North area, near the check-in area inside the air bridge, opposite the security checkpoint. Open from 6:00 am to 11:00 pm. Snacks, TV, computers, Wi-Fi, showers, newspapers and magazines, children's area, drinks, conference facilities. Access: with Iberia Plus Platinum or Gold membership, Iberia business class passengers, Oneworld first class or business class passengers, Emerald or Sapphire members.

Iberia Premium Lounge Velázquez - Available from 6:00 am to 1:00 am in the central area of the satellite building. Drinks, showers, snacks, TV, computers, Wi-Fi, conference facilities, private rooms, newspapers, magazines, children's area. Access: with Iberia Plus Platinum or Gold membership, Iberia business class passengers, Oneworld first class or business class passengers, Emerald or Sapphire members.

Sala VIP Neptuno - Reserved for non-Schengen flights, on level 2 of the satellite building. Open 24 hours a day (maximum stay: 3 hours). Games room, air-conditioning, catering, press, computers, showers, conference facilities. Access: with Priority Pass, DragonPass or Diners Club membership, by online booking or paying at the door (€44.00).

Sala VIP Plaza Mayor - Situated on floor 1, next to the Aena showroom, for Schengen flights, open from 5:00 am to 10:00 pm. Maximum stay is 3 hours. Catering, press, Wi-Fi, computers, TV, air conditioning, conference facilities, showers. Access: with Priority Pass, DragonPass or Diners Club membership, by booking online or paying at the door (€41.15).  VIP LOUNGE PASS

Facilities and other services

Financial services

The airport has banks (Monday to Friday from 8:15 am to 2:15 pm), ATMs, currency exchange bureaux (24 hours a day), postal, fax and photocopying services, VIP lounges, power sockets for electrical devices, public telephones, internet kiosks and free Wi-Fi access. Meeting rooms are available on the ground floor of Terminal 1, on levels 0 and 2 of Terminal 2 and on floor 2 of Terminal 4.

What is there to eat?

There is a wide variety of restaurants, cafes, fast food outlets and bars scattered throughout all terminals. Barril Express Airport, Eating Point, Mahoudrid, McDonald's, Rodilla and Urban Grill are open 24 hours a day.

Are there duty-free shops and other stores?

Duty-free shops, multi-stores, sweets, tobacco, jewellery, fashion and accessories, perfumes, cosmetics, electronics, sports goods, souvenirs, press are all available.

Are there luggage wrapping services?

Laminating machines are located in the check-in area of terminals 1, 2 and 4.

Where is the lost property received?

The lost property offices are located in the Arrivals Halls of terminals 1 (Tel +34 913 936 119) and 4 (Tel +34 917 466 439), available from 7:00 am to 10:00 pm (e-mail: mad.objetosencontrados@aena.es).

Left-luggage service at Adolfo Suarez Airport

The luggage storage service is available in front of hall 2 of Terminal 1 (Tel +34 913 936 938 - 5:00 am to 10:00 pm), on floor 1 of Terminal 2 (Tel +34 913 544 385 - 8:00 am to 8:00 pm) and in the Arrivals Hall of Terminal 4 (Tel +34 917 466 065 - 5:00 am to 11:00 pm).

Where are the trolleys to transport luggage?

Luggage carts and porters available throughout all terminals and areas of the airport.

Other Services

Children's play areas, breastfeeding areas, baby care facilities, prayer rooms, petrol stations, first aid services, travel agencies, lotteries, pharmacies, water fountains.

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