Lounges, facilities and services (MEX)

Vip Lounges at Mexico City international airport (MEX)

 VIP LOUNGE PASS *Please note that hours and access conditions may vary at any time.

 Which are the Vip lounges at Mexico City international airport (MEX) and how to access:

Terminal 1

American Airlines Admirals Club - Concourse H, next to Gate 19. Open from 4:15 am to 9:00 pm (Tuesdays and Thursdays until 7:00 pm). Complimentary food and beverage, bar, Wi-Fi. Access: with American Airlines Admirals Club or Alaska Lounge+ membership, ConciergeKey/AAdvantage Platinum/Platinum Pro/Executive Platinum passengers, American Airlines and Oneworld airlines first and business class passengers, Emerald and Sapphire members, U.S. military personnel, paying at the door (USD79.00).

American Express Centurion Club - Two lounges located in the international pre-security sector, between gates 8 and F1 (5:00 am to 11:00 pm), and in the domestic boarding area, between gates 17 and 18 (5:00 am to 10:00 pm). Conference facilities, Wi-Fi, refreshments, showers, bar, spa, children's area, computers, TV. Access: American Express Platinum or Centurion cardholders.

Lounge 19 - Ground floor, next to door 19, open 24 hours a day. Maximum stay: 3 hours. Shoe shine, massage, beauty services, TV, computers, snacks, air conditioning, showers, beverages, newspapers, magazines, telephones, Wi-Fi. Access: with Priority Pass, LoungeKey or Diners Club membership.

Mastercard VIP Airport Lounge - Located in front of gate 16 and open from 5:00 am to 8:00 pm. Air conditioning, conference facilities, press, telephones, TV, meals, beverages. Access: admission is granted only upon presentation of an international Mastercard payment card and a valid boarding pass. Free admission for one adult guest and three persons under 18 years of age per cardholder.

Salon Beyond Banamex - Concourse F, next to Gate 18. Open from 5:30 am to 11:00 pm. Wi-Fi, computers, food, TV, newspapers and magazines, beverages, family room. Access: Banamex cardholders.

Terraza by The Grand Lounge Elite - Available from 3:00 pm to 11:00 pm next to gate 19, past the security checkpoint at entrance G. Maximum stay is 3 hours. Shoe shine, massage, beauty services, luggage storage, TV, computers, snacks, air conditioning, showers, beverages, newspapers, telephones, Wi-Fi. Access: with Priority Pass, LoungeKey or Diners Club membership.

The Grand Lounge Elite - Passing the security checkpoint through entrance G, turn right, go through the duty-free corridor and down the stairs to door H. Open 24 hours a day, with a maximum stay of 3 hours. Shoe shine, massage, beauty services, TV, snacks, air conditioning, showers, beverages, newspapers, Wi-Fi. Access: with Priority Pass, LoungeKey or Diners Club membership, Visa Platinum/Infinite/Signature cardholders, business class or superior passengers of Air France, KLM, All Nippon Airways, Emirates, Iberia, Lufthansa or Turkish Airlines, paying at the door.

The Lounge Mexico by Global Lounge Network - Available 24 hours a day next to gate 31, after the security checkpoint at entrance J and the duty-free sector. TV, computers, snacks, air conditioning, beverages, telephones, fax, Wi-Fi. Access: with Priority Pass, LoungeKey or Diners Club membership, paying at the door (USD38.00).

United Club - Second level, concourse H, by gate B19. Open from 3:00 am to 6:00 pm. Snacks, bar, Wi-Fi. Access: with United Club or Air Canada Maple Leaf Club membership, United Premier Gold/Premium Platinum/Premier 1K/Global Services passengers, United Airlines Polaris class passengers, Star Alliance airlines first or business class passengers, Star Alliance Gold members, U.S. active military personnel, paying at the door.

VIPort Lounge - Open 24 hours a day. Located opposite Gate 9 and to the right of Gate 1. Maximum stay: 3 hours. Children's area, quiet area, a la carte menu, printers, TV, computers, snacks, air conditioning, beverages, newspapers and magazines, telephones, Wi-Fi. Access: with Priority Pass, LoungeKey or Diners Club membership, paying at the door (USD36.00).

Terminal 2

Aeroméxico - Salón Premier - Two lounges located on the mezzanine, one in the international area, open from 6:00 am to 12:00 pm, and one in the domestic sector, available from 6:00 am to 0:00 am. Spa, a la carte menu, TV, computers, snacks, showers, beverages, newspapers, magazines, telephones, fax, Wi-Fi. Access: with Priority Pass, LoungeKey, Diners Club or Premier Lounge membership, Aeroméxico business class passengers, Club Premier Platinum/Corporate Platinum/Titanium members, SkyTeam airlines first or business class passengers, SkyTeam Elite Plus members, paying at the door (USD43.00).

American Express Centurion Club - Through the security checkpoint on the mezzanine level. Open from 5:00 to 11:00 pm. Drinks, meals, showers, spa, children's area, computers, TV, Wi-Fi. Access: American Express Platinum or Centurion cardholders.

HSBC Premier Lounge - After security checkpoint, international area. Open from 5:30 am to 11:00 pm. Quiet rooms, children's area, bar, work stations, snacks, beverages, Wi-Fi, air conditioning. Access: HSBC Premier/Premier Infinite/Premier World Elite/Titanium cardholders.

Terraza Premier Aeroméxico by Heineken - Available from 5:30 am to 9:00 pm. After the security checkpoint, at the end of the corridor, next to gate B. A la carte menu, TV, snacks, air conditioning, beverages, newspapers, magazines, Wi-Fi. Access: with Priority Pass, LoungeKey, Diners Club, Premier Lounge or Aeroméxico Club Premier Platinum/Corporate Platinum/Titanium membership, Aeroméxico business class passengers, SkyTeam airlines first or business class passengers, SkyTeam Elite Plus members.

VIPort Lounge - Open 24 hours a day and located next to gate 75, to the left of the security checkpoint. Maximum stay of 3 hours. Massage chairs, TV, computers, snacks, air conditioning, beverages, newspapers, Wi-Fi. Access: with Priority Pass, LoungeKey or Diners Club membership, paying at the door (USD36.00).  VIP LOUNGE PASS

Facilities and other services

Financial services

The airport has banks (8:00 am to 8:00 pm), currency exchange bureaus (24 hours a day), ATMs, postal services, VIP lounges, cell phone, printing and photocopying services, internet kiosks and free Wi-Fi access. Business and meeting facilities are available at the on-site Hilton and NH hotels.

What is there to eat?

The airport offers a wide variety of restaurants, fast food outlets, bars and cafes, several of which are open 24 hours a day.

Are there duty-free and other stores?

The options are numerous, with duty-free shops in both terminals and convenience stores, clothing, accessories, footwear, gifts, books, magazines, music, jewelry, alcoholic beverages, cosmetics, perfumes, travel items, electronics, sweets.

Are there baggage packing services?

The airport has a protective luggage sealing service at Terminal 1, from 3:00 am to 11:00 pm (Tel +52 55 2643 7981 / 7982 / 5877).

Left-luggage services at Benito Juárez Airport

Luggage storage is available 24 hours a day next to gate E41 of Terminal 1 (Tel +52 55 5802 8467) and gates A45 and A46 of Terminal 2 (Tel +52 55 4313 0259).

Where are lost and found items received?

Lost and found desks are located above Gate 2 of Terminal 1 (Tel +52 55 2482 2400 ext. 2289; e-mail: objetosolvidadost1@aicm.com.mx) and between Gates 1 and 2 of Terminal 2 (Tel +52 55 2598 7000 ext. 7169; e-mail: objetosolvidadost2@aicm.com.mx), available Monday through Friday between 8:00 am and 8:00 pm and Saturdays and Sundays from 9:00 am to 5:00 pm.

Other services

Pharmacies, medical clinics, travel agencies, shoe shine, beauty salon, massage parlors, lotteries, spa.

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