New Orleans airport (MSY)

Louis Armstrong New Orleans International Airport, opened on May 10, 1946, is the largest airport in the state of Louisiana and one of the safest in the country. It operates domestic flights and international destinations in Canada, Mexico and the United Kingdom.

Official Website: flymsy.com - FACEBOOK - INSTAGRAM - X

Number of Terminals - 1 - Open 24 hours a day and with 3 concourses (A, B and C).

Annual passenger traffic: 12.7 million passengers went through it in 2023.

Tel: +1 504 303 7500 / 7790

There is a customer service center in the baggage claim area, on level 1, available from 8:00 am to 8:00 pm (Tel +1 504 303 7792).

 Location

The airport is located in the city of Kenner, Jefferson Parish, 18 km (11 miles) west of downtown New Orleans.

Car rental agencies

Car rental counters are located in a separate facility, which has a shuttle bus service that runs every 5 minutes, 24 hours a day, from the long-term parking lot.

1. Alamo (Tel +1 800 462 5266 - 7:00 am to 0:00 am)
2. Avis (Tel +1 800 331 1212 - 5:00 am to 2:00 am)
3. Budget (Tel +1 800 527 0700 - 5:00 am to 2:00 am)
4. Dollar (Tel +1 800 800 4000 - 6:00 am to 0:00 am)
5. Enterprise (Tel +1 800 736 8227 - 7:00 am to 0:00 am)
6. Hertz (Tel +1 800 654 3131 - 6:00 am to 0:00 am)
7. National (Tel +1 800 227 7368 - 24 hours)
8. Payless (Tel +1 800 729 5377 - 5:00 am to 2:00 am)
9. Thrifty (Tel +1 800 847 4389 - 6:00 am to 0:00 am)

Parking services at New Orleans airport (MSY)

There are short- and long-stay sectors and charging stations for electric vehicles. Valet parking is available on the Departures level from 5:00 am to 10:00 pm. More information: Tel +1 504 471 1301. Rates

Short Term Parking Garage - Multi-level facility for short term stays, connected to the check-in area via a walkway. The first 30 minutes are free of charge.
Long Term Parking Garage - Long-term parking area located in front of the Arrivals area, on the east side.
Surface Lot - Outdoor parking adjacent to the terminal, with 30 minutes complimentary.
Economy Garage - Low-cost parking with 24-hour shuttle bus service. Credit cards only.

Facilities for passengers with special needs

The facility has ramps and telephones adapted for the hearing impaired, elevators, visual paging services on flight information monitors, accessible restrooms with changing tables for adults, relief areas for service animals, and designated parking spaces. If you need wheelchairs or special assistance, contact your airline in advance. For information or assistance during the security process, you can contact TSA Cares (Tel +1 855 787 2227).