FAQs
Milan (MXP) airport
Answers to the Frequently Asked Questions about Milan Malpensa airport (MXP)
What are the terminals, contact information and location?
What are today's scheduled Departures flights?
What are today's scheduled Arrivals flights?
What are the car rental companies that are at the airport?
What services, facilities and Lounges does the airport offer?
What are the transportation services?
Can I sleep at the airport and what hotels are there?
What are the parking options?
Which are the accessibility Services and Facilities?
What airlines serve the airport?
Travel abroad? Get an eSIM
MED MXP (Tel +39 347 057 5318; e-mail: info.medmxp@medairport.it) operates a clinic next to gates 11/12 on the boarding level, Terminal 1, where you can take a PCR or rapid antigen test for COVID-19. Open Monday to Friday between 6:30 am and 8:00 pm, Saturday 6:30 am to 6:30 pm, Sunday 8:30 am to 6:30 pm. Reservations at the following LINK.
What are today's scheduled Departures flights?
What are today's scheduled Arrivals flights?
What are the car rental companies that are at the airport?
What services, facilities and Lounges does the airport offer?
What are the transportation services?
Can I sleep at the airport and what hotels are there?
What are the parking options?
Which are the accessibility Services and Facilities?
What airlines serve the airport?
Travel abroad? Get an eSIM
MED MXP (Tel +39 347 057 5318; e-mail: info.medmxp@medairport.it) operates a clinic next to gates 11/12 on the boarding level, Terminal 1, where you can take a PCR or rapid antigen test for COVID-19. Open Monday to Friday between 6:30 am and 8:00 pm, Saturday 6:30 am to 6:30 pm, Sunday 8:30 am to 6:30 pm. Reservations at the following LINK.
What are today's scheduled Arrivals flights?
What are the car rental companies that are at the airport?
What services, facilities and Lounges does the airport offer?
What are the transportation services?
Can I sleep at the airport and what hotels are there?
What are the parking options?
Which are the accessibility Services and Facilities?
What airlines serve the airport?
Travel abroad? Get an eSIM
MED MXP (Tel +39 347 057 5318; e-mail: info.medmxp@medairport.it) operates a clinic next to gates 11/12 on the boarding level, Terminal 1, where you can take a PCR or rapid antigen test for COVID-19. Open Monday to Friday between 6:30 am and 8:00 pm, Saturday 6:30 am to 6:30 pm, Sunday 8:30 am to 6:30 pm. Reservations at the following LINK.
Which are the accessibility Services and Facilities?
What airlines serve the airport?
Travel abroad? Get an eSIM
MED MXP (Tel +39 347 057 5318; e-mail: info.medmxp@medairport.it) operates a clinic next to gates 11/12 on the boarding level, Terminal 1, where you can take a PCR or rapid antigen test for COVID-19. Open Monday to Friday between 6:30 am and 8:00 pm, Saturday 6:30 am to 6:30 pm, Sunday 8:30 am to 6:30 pm. Reservations at the following LINK.
What airlines serve the airport?
Travel abroad? Get an eSIM
MED MXP (Tel +39 347 057 5318; e-mail: info.medmxp@medairport.it) operates a clinic next to gates 11/12 on the boarding level, Terminal 1, where you can take a PCR or rapid antigen test for COVID-19. Open Monday to Friday between 6:30 am and 8:00 pm, Saturday 6:30 am to 6:30 pm, Sunday 8:30 am to 6:30 pm. Reservations at the following LINK.
What is the best way to connect the airport with the centre of Milan by public transport?
Buses are the cheapest option (€10.00 - one way) and take about 1 hour between Malpensa Airport and Milan Central Station (Milano Centrale). The companies offering the service are Terravision, Airport Bus Express, Malpensa Shuttle and Caronte.
Where to wait for the Uber?
Uber pick-up locations at airports are subject to change, so to find your driver, always check the app after requesting a ride. Estimated fare to/from Malpensa airport and Milan city centre: €111.00 (price may be affected by weather, traffic and other factors).
Is there free Wi-Fi internet access?
The airport offers Wi-Fi to all passengers free of charge and with no time limit. Simply turn on your device and look for the MALPENSA FREE WI-FI network.
How to get from Malpensa to Bergamo airport or vice versa?
The Orio Shuttle express bus service connects Malpensa and Bergamo airports with several daily services at a cost of €20.00 per leg and an estimated duration of 115 minutes.
How to transfer between airport terminals?
A free shuttle bus service is available for transfers from Terminal 1 to Terminal 2 and vice versa. It operates with a frequency of 20-30 minutes, 24 hours a day. In addition, there is a rail connection between the terminals available daily from 4:27 am to 0:20 am which is free of charge for passengers in possession of a valid ticket.
What to do in case of a long wait for a connecting flight?
There are many shops, restaurants, bars and cafes. There are 5 VIP lounges in Terminal 1 providing exclusive services, comfort and convenience in a relaxed atmosphere. In addition, there are two hotels within the airport grounds and private cabins in the Terminal 1 boarding area.
What to do in case of lost luggage or belongings?
In case of loss of documentation or belongings inside the terminal, you must complete the lost property form. If your luggage or personal belongings were lost or damaged during the flight, you should contact your airline.
Is there a luggage storage service?
Cooperativa Facchini Portabagagli - Tel +39 274 867 277 - Ground floor, Arrivals B - Open from 7:00 am to 9:00 pm.
Is there a free parking area?
There is a free access area called Area 10 Minuti for passenger boarding and alighting. People with reduced mobility or any disability can use this area for up to 4 hours of stay. You must complete a form within 72 hours of your stay.
Are there bureaux de change and banking services?
Both terminals have currency exchange facilities, bank branches, ATMs and VAT Refund.
Are there pharmacies and medical services?
Pharmacies:Ground Floor, Arrivals Level - Tel +39 258 580 287 - 8:00 am to 8:00 pm.
First floor, Boarding B - Tel +39 258 582 221 - 8:00 am to 8:00 pm.
First Aid:
Lower level -1, south side - Tel +39 274 862 402/09
Ground floor, outside Terminal 2 - Tel +39 274 854 444
Latest updates: May 15, 2024
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General Information
Departures
Arrivals
Car Hire
Facilities and Lounges
Transportation
Overnight Stay
Parking
Disabled Passengers
Airlines
Departures
Arrivals
Car Hire
Facilities and Lounges
Transportation
Overnight Stay
Parking
Disabled Passengers
Airlines
Arrivals
Car Hire
Facilities and Lounges
Transportation
Overnight Stay
Parking
Disabled Passengers
Airlines
Disabled Passengers
Airlines
Airlines
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