Phoenix airport (PHX)

Official Website: skyharbor.com

Information Phone: +1 602 273 3300.

Social Media:

Terminals

The airport has two terminals: Terminal 3 (John S. McCain III) and Terminal 4 (Barry M. Goldwater). Both operate 24 hours.

Internal Connection (PHX Sky Train): The PHX Sky Train® is a free, automated train running 24/7 every 3–5 minutes. It links both terminals, parking facilities, the Rental Car Center, and the Valley Metro Rail station.

Annual Passenger Traffic: 52.3 million passengers in 2024.

Information Points

Information desks are located on the Arrivals level (Level 1) and the Check-in level (Level 2) of both terminals. The airport also has a friendly team of volunteers known as “Navigators,” easily recognized by their purple uniforms, who assist travelers throughout the terminal.

 Location

The airport is located in Maricopa County, 3 miles (4.8 km) east of the city of Phoenix.

Parking services at Phoenix airport (PHX)

Phoenix Sky Harbor offers extensive parking capacity through garages next to the terminals and economy lots connected by train.
Recommendation: Use the airport’s Book Online system. Reserving in advance not only guarantees your spot but often provides lower rates than paying on arrival.

Terminal Garages (Premium)

These are the most convenient options if you want to be close to the boarding gates. They offer covered parking and direct access to terminal elevators.

Terminal 3 Garage: Located directly next to the terminal.
Terminal 4 Garage: The largest garage at the airport, attached to Terminal 4.

Valet Parking: Available at Terminal 4 (Level 4). Offers car wash and oil change services for an additional cost. You can book this service online.

Economy Parking

These areas offer lower rates and are connected to the terminals via the free PHX Sky Train, which runs every 3–5 minutes.

East Economy (Garages & Lot):
Located east of the terminals. Offers both covered (Garages A and B) and uncovered parking. Take the Sky Train from the “East Economy” station.

24th Street Express Pay Parking:
Located west of the airport at 1598 S. 24th Street. Offers covered and uncovered spaces. Ideal if arriving from downtown or the west side. Connects via the Sky Train at “24th Street Station.”

Electric Vehicle (EV) Charging

Level 1 and Level 2 charging stations are available at no additional cost at:

• Terminal 3 Garage: Level 1 (west side).
• Terminal 4 Garage: Level 4 (east end) and Level 8 (west end).
• 24th Street Express: Several designated spaces.
• East Economy Garage A: Level 1.

Cell Phone Lots (Free Waiting Areas)

If you're picking someone up, you don’t need to circle the terminal. You can wait for free (up to 30 minutes) in these areas until your passenger is ready at the curb. You must remain with your vehicle.

Locations:
1. 44th Street Station: East side, with restrooms and flight information screens.
2. 24th Street Station: West side, with similar services.

Rates and Online Reservations

Facilities for passengers with special needs

Phoenix Sky Harbor Airport (PHX) is recognized as one of the most accessible airports in the United States, integrating technology and dedicated spaces for passengers with diverse needs.

Reduced Mobility

All facilities, including the PHX Sky Train, are fully accessible and designed barrier-free for smooth wheelchair movement.

Wheelchairs: The service is free but must be requested directly from your airline when booking or at least 48 hours before your flight. Self-service wheelchair dispensers are not available; airline staff will assist you.

Accessible Restrooms: Accessible bathrooms are available throughout the terminals. The airport also provides adult changing tables in Terminal 3 (Level 4) and Terminal 4 (Concourse S1).

Invisible and Sensory Disabilities

Compassion Corner: Located on Level 3 of Terminal 4, this area includes:

• Sensory Room: A calm refuge for children and adults with autism, dementia or anxiety, equipped with tactile and soothing features.
• Chapel: A quiet space for prayer and reflection.

Sunflower Lanyard Program: Passengers with hidden disabilities may request a free sunflower lanyard at the information desks. It discreetly signals to staff that you may need extra time or assistance.

Visual and Hearing Assistance

Aira App: PHX provides free access to Aira. Through the smartphone app, a live agent can guide you visually through the terminal.

Hearing Loops: Information counters and some boarding gate areas in Terminal 3 and Terminal 4 (Concourse S1) are equipped with induction loops, marked with the blue ear symbol.

Accessible Transportation

Public transport (Valley Metro and the Sky Train) is fully accessible. For private accessible vehicles, you can use:

• United Access: Wheelchair-accessible van rentals with ramps.
• Wheelers Accessible Van Rentals: Specialists in accessible vehicle rentals.
• Valley Metro Paratransit (Dial-A-Ride): Door-to-door service for ADA-eligible riders (registration required).

Families

Travelers with babies will find nursing rooms and Mamava pods in both terminals, located before and after security. These rooms offer privacy, comfortable seating, sinks and power outlets.