Lounges, facilities and services (POA)

Vip Lounges at Porto Alegre airport (POA)

Which are the Vip lounges at Porto Alegre airport (POA) and how to access:

Salgado Filho International Airport features exclusive spaces managed by the Ambaar Club network. These lounges offer an environment of comfort with a design inspired by Gaúcho traditions and culture, ideal for working or relaxing before your flight.

VIP Lounges

Ambaar Club (Domestic)
The main lounge for domestic flights, known for its spaciousness and full services.
Location: Domestic boarding area (Airside), on the mezzanine, near gates 117 and 118.
Hours: Open 24 hours.
Services: Food and snack buffet, drinks (coffee, soft drinks, alcohol), Kids Area, work booths, Wi-Fi, and TV.
Access: Priority Pass, LoungeKey, or Diners Club membership. Walk-in payment available.

Ambaar Club (International)
Space reserved for passengers traveling abroad.
Location: International boarding area (Airside), 3rd floor. Located after passport control and the Duty Free shop, near gates 101-102.
Hours: Opens approximately 4 hours before each scheduled international flight.
Services: Light snacks, drinks, rest area, and Wi-Fi.
Access: Priority Pass, LoungeKey, or Diners Club membership. Walk-in payment available.

Facilities and other services

Salgado Filho International Airport (POA), managed by Fraport Brasil, offers a modern service infrastructure concentrated primarily in Terminal 1. Following the full reopening of operations at the end of 2024, the commercial and service offer has been restored to serve the passenger flow.

Wi-Fi Connection: Free high-speed internet access available throughout the terminal (Network: "Porto Alegre Airport Free" or similar).

Financial Services:
ATMs (Banco24Horas, Caixa, Banco do Brasil, Bradesco, Santander) are located on Floor 1 (Arrivals) and Floor 2 (Departures/Check-in). There are also currency exchange offices (Global Exchange) operating 24 hours a day.

Food

The terminal features a food court on the third floor and options distributed throughout the boarding and arrivals areas.

Availability: There are establishments open 24 hours, including fast-food chains (McDonald's, Burger King) and coffee shops (Casa do Pão de Queijo, Deltaexpresso).

Shopping

• Duty Free: Duty-free shops (Dufry) in international departures and arrivals. In the domestic sector, they operate under the "Duty Paid" modality.
• Retail: Bookstores and newsstands (Hudson), fashion, accessories, chocolates (Lugano), Gaúcho handicrafts, and state souvenirs.

Luggage

Luggage Storage (Malex):
Automated locker service and personal assistance.
Location: Floor 1 (Arrivals Level), public area.
Hours: Available 24 hours.

Protective Wrapping:
Luggage sealing service (Protec Bag) available on Floor 2 (Check-in).
Hours: 4:00 am to 10:00 pm.

Lost and Found:
Office managed by Fraport Brasil.
Location: Floor 2 (Check-in Level), near the international check-in counters.
Hours: 24-hour service.
Contact: It is recommended to send an email with a description of the object: achadoseperdidospoa@fraport-brasil.com

Other Services

Health: Emergency medical station and pharmacy (Panvel) on Floor 2.

Baby Care: Nursing rooms and changing stations available in the main restrooms.

Traveler Services: Travel agencies and lottery shop.