Syracuse airport (SYR)

Official Website: syrairport.org

Information Phone: +1 315 454 4330

Social Media:

Terminal

The airport has a single passenger terminal operating 24 hours a day. Boarding is organized through two concourses: Concourse A (gates 1–15) and Concourse B (gates 20–27), both accessed after a centralized security checkpoint.

Annual Passenger Traffic: 2.8 million passengers in 2024, the highest figure since the pandemic.

Information Desks

On the lower level (arrivals), in the central area between the two baggage claim halls, there is a Visitor Information counter. In addition, the airport has a team of volunteers (“SYR T-Team Ambassadors”) who assist travelers throughout the terminal.

 Location

The airport is found 8 km (5 miles) northeast of downtown Syracuse, in Onondaga County, New York, and 100 km (65 miles) to the south of Watertown.

What services does Syracuse airport (SYR) facilities include

The airport has ATMs, workstations and free Wi-Fi access. The Gregory J. Harris Military Courtesy Room is located on the second floor of Terminal B and is available during flight hours; it provides snacks, newspapers and magazines, telephones, TV (accessible for the military and their families).

Food and Drinks- Cafés, fast food outlets and restaurants, mainly after the security checkpoint.
Shopping- Convenient store, electronics, accessories, books.
Baggage- For enquiries about missing luggage, contact your airline directly.
Other Services- Barbershop, regional aviation museum, baby care rooms.

Public and private transportation

Ridesharing - Lyft and Uber pick passengers up at the parking lot located outside the baggage reclaim area of Terminal B.

Public buses - The closest station to the airport is found in the William F. Walsh Regional Transportation Center, a few miles from the enclosure. There you can board services from Centro (Tel +1 315 442 3400) to the city.
Outside Terminal A, there are buses from Trailways (Tel +1 800 858 8555) that connect the airport with different cities in the region and other nearby states.

Taxis - Ranks are located on both ends of the terminal, just outside the luggage recollection areas.

Further information

Car rental agencies

Parking services at Syracuse airport (SYR)

There are two parking areas for short and long stays inside the enclosure, one covered and an outdoor lot, in addition to a free sector for passenger pick-up (Cell Phone Lot). More information: Tel +1 314 454 5690. Rates

Facilities for passengers with special needs

Passengers requiring special assistance should get in touch with their airline before their arrival, or call Tel +1 315 454 3263 / 442 5220. The parking garage has reserved spaces on all levels. Accessible transport provided by Adams Apple Transportation (Tel +1 315 437 0127) and Suburban Transportation (Tel +1 315 437 0058). The enclosure also has service animal relief areas, video-phones for passengers with hearing difficulties and assistance services for people with visual problems.