Warsaw airport (WAW)

Warsaw Chopin Airport (WAW), opened on 29 April 1934, is Poland’s main gateway and one of the most dynamic aerodromes in Central Europe. It operates an extensive network of domestic and international flights connecting the Polish capital with destinations worldwide.

Official Website: lotnisko-chopina.pl

Telephone: +48 22 650 4220 / +48 22 650 1111

Social Media:

Terminals

All passenger operations are concentrated in a single, modern facility known as Terminal A, which remains open 24 hours a day. This terminal integrates the former structures (Terminals 1 and 2) into one complex divided into two main halls:

• South Hall (Areas A and B): Mainly used for check-in and initial procedures for selected flights.
• North Hall (Areas C, D and E): Forms the central hub of operations and passenger services.

Annual Traffic (2025): 24.1 million passengers.

Information Points

The airport has information desks strategically located in the public departures and arrivals areas. In addition, there are interactive information kiosks and tactile terminals with audio assistance and braille for visually impaired passengers, located in the terminal’s access and transport areas.

 Location

The airport is located in the Wlochy district, 10 km (6 miles) south-west of Warsaw city centre.

Parking services at Warsaw airport (WAW)

Warsaw Airport offers more than 3,000 parking spaces spread across several zones with different purposes, ranging from quick pick-up to long-term or premium parking. Booking in advance is recommended to guarantee availability and the best rates.

For Quick Pick-up and Drop-off (Kiss & Fly)

These are the most convenient options if you only need a few minutes in front of the terminal.

• Kiss & Fly Zone: Located in front of the Departures Hall. The first 7 minutes are free of charge. Leaving the vehicle unattended is prohibited.
• Express Car Park: Located just 20 metres from the exit of the Arrivals level. Ideal for picking up passengers.
• P47 Car Park: 9 spaces on the arrivals level, opposite the P16 Bus Terminal. Ideal for quick loading/unloading of luggage or for using the observation terrace.

For Short- and Medium-Term Stays

These car parks offer shelter and proximity to the terminal.

• P2 Car Park (Multi-storey): Covered parking directly opposite the terminal. Suitable for hourly stays or several days.
• Komfort Car Park: The highest-standard option (covered XL spaces). The parking ticket includes 1 Fast Track pass for the security check (1 adult + 1 child up to 13 years old).
• P3 Car Park (Outdoor): Open-air parking, suitable for both short- and long-term stays.

For Long-Term Stays

The most economical options for longer trips.

• P4 Car Park (Long-Term Outdoor): Open-air and monitored 24 hours a day. Specifically designed for passengers parking for more than 1 day.
• P42, P44, P45, P46, P48: Offer the lowest rates for stays by the hour or by the day.

Valet Parking Service

A maximum-comfort service. You hand over your car and keys to staff in the Kiss & Fly zone and collect it from the Express Car Park. Includes secure parking in a restricted area.

• Additional Services: Hand/automatic car wash, refuelling, electric vehicle charging or delivery of the vehicle to a specific address.
• For Passengers with Disabilities: Special rate and the option to book by phone/SMS at least 24 hours in advance (+48 780 706 000).

Information and Bookings:

Online Booking: Airport booking system.

Facilities for passengers with special needs

Chopin Airport is a benchmark for accessibility, offering a comprehensive system of free assistance for passengers with disabilities or reduced mobility (PRM). Its facilities are designed to ensure autonomy and comfort from arrival at the airport through to boarding.

PRM Assistance

To ensure an efficient service and minimise waiting times (maximum 10 minutes for passengers with a reservation), it is essential to inform your airline or travel agency of your specific needs at least 48 hours before departure.

• Escort Service: A qualified assistant will accompany you throughout the entire process, including check-in, security screening, passport control and access to your seat on the aircraft (or the reverse upon arrival).
• Meeting Points: Call points equipped with intercoms are located in the “Kiss & Fly” areas (departures), near bus stops, at the entrance from the railway station and in the main terminal hall.
• Special Equipment: The airport provides wheelchairs (standard and electric) and ambulift vehicles for safe boarding of aircraft parked at remote stands.

Facilities and Accessibility

• Wayfinding Systems: The terminal features the TOTUPOINT® system, which uses electronic markers to enable independent navigation for visually impaired passengers via mobile devices or remote buttons.
• Induction Loops: Information desks, selected check-in counters, passport control booths and the lost property office are equipped with induction loops for passengers with hearing impairments.
• Adapted Infrastructure: All lifts have Braille buttons and voice announcements. Accessible toilets are fitted with emergency call systems and tactile signage on door handles.
• Hidden Disabilities: At the information desks in zones AB and D, you can request a Sunflower Lanyard free of charge to discreetly indicate that you may need more time or patience during airport processes.

Parking

Reserved parking spaces for vehicles transporting people with disabilities are available in all official car parks, strategically located near terminal entrances and lifts. In the “Kiss & Fly” area, the free parking period can be extended by communicating via the intercoms at the barriers.