Answers to the Frequently Asked Questions about Cartagena airport (CTG)
The Metrocar bus service is the most economical alternative, although the slowest and least comfortable. The fare is $COP2.000 (about USD0.50) each way. For more comfortable transportation options, private transfers and cabs are available.
The airport terminals are open 24 hours a day, although most services stop after the last flight until the first flight of the next day. You can call customer service at Tel +57 605 693 1351 ext. 2747 for inquiries or assistance.
Services such as Uber are available, although they do not have an exclusive stop, as this is exclusively for authorized cabs. Therefore, once the transfer request is made, you must coordinate the meeting point with the driver through the application.
The airport has a variety of restaurants, fast food outlets and coffee shops, as well as handicrafts, souvenirs, convenience stores, Duty Free and others. There are also VIP lounges to make your wait more comfortable. If your wait is too long, you may consider resting in a nearby hotel. Note that although the airport is open 24 hours a day, most of the services are closed in the early morning hours, as they only operate during flight hours.
In the International Departures Hall, there is an IZI Connection office (open from 8:00 am to 7:00 pm), where you can purchase a SIM card with plans ideal for foreign passengers.
If your luggage or personal belongings were lost during the trip or are damaged, you should make a claim at the respective airline's counter.
On the other hand, if you lost any of your personal belongings during your stay at the airport, you should call Tel +57 605 693 1351 ext. 2747 or send an email to contactenos@oinac.com.co to coordinate how to recover your belongings if they have been found.
The airport has ATMs of several banks and currency exchange counters of Americambios (International Arrivals) and Globo Cambio (Domestic and International Arrivals). The offices located outside the Domestic Arrivals area are open 24 hours a day.
The airport has a parking area in front of the terminals, available 24 hours a day. The first half hour costs $COP5,000. After that, you can pay by the hour ($COP8,000), by the day ($COP64,000) or by the month ($COP450,000). For more information, you can call Tel +57 5 658 0949.
Droguería Pura (6:00 am to 11:00 pm) is located in the Domestic Departures Hall, while CM Drug Store (5:00 am to 10:00 pm) is in the main hall.
There is a basic care point, where low-complexity emergencies and patient transfers are attended. It is located on the first floor, public area.
Latest updates: April 25, 2024