Krakow airport (KRK)

Location details, contact information, airlines, departure and arrival flight status, transportation, facilities and services, parking, special passenger amenities, nearby hotels and answers to passengers' frequently asked questions.

 
 

  Passenger Guide

 

John Paul II International Airport Kraków-Balice, opened in 1964, is the second busiest in the country. In addition to domestic flights, it operates with international destinations in Europe, Northern Africa, the Middle East and the United States.

Official Website: krakowairport.pl

Number of Terminals - 1 - Open 24 hours a day.

Annual passenger traffic: Around 3.1 million passengers went through it in 2021.

Tel: +48 801 055 000 / +48 12 295 5800 / +48 12 639 3989 / +48 12 341 3989 / +48 12 363 3989. E-mail: airport@krakowairport.pl. Information counters in the check-in area and the Arrivals Hall, available during flight hours. On the ground floor, there is also a tourist office, open from 9:00 am to 7:00 pm (Tel +48 12 285 5341).

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 Location

Kraków airport is situated 11 km (7 miles) to the west of the city.

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Car rental agencies

Car rental desks are located on level 1 of the terminal.

Avis (Tel +48 22 572 6520/6565 / 601 258 980 - Mondays through Fridays from 8:00 am to 8:00 pm, Saturdays and Sundays from 9:00 am to 5:00 pm)
Budget (Tel +48 22 113 9100/9110 - Mondays through Fridays from 8:00 am to 8:00 pm, Saturdays and Sundays from 9:00 am to 5:00 pm)
CarFree (Tel +48 794 500 550)
Car Net (Tel +48 601 803 803)
Enterprise/Alamo/National (Tel +48 505 761 461 - 24 hours a day)
Europcar (Tel +48 12 257 7900 - 8:00 am to 0:00 am)
Global (Tel +48 517 299 495 - 7:00 am to 0:00 am)
Hertz (Tel +48 12 285 5054 / 605 150 430 - 7:00 am to 11:30 pm)
Kaisen Fleet (Tel +48 76 727 9999)
Panek (Tel +48 509 811 211 / 665 800 000)
Sixt (Tel +48 661 999 175 - weekdays from 8:00 am to 11:35 pm, Saturday from 9:00 am to 9:00 pm, Sunday from 9:00 am to 11:35 pm)

 

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Parking services at Krakow airport (KRK)

There are three parking areas inside the grounds. Along the curb of the main building, there is also a passenger pick-up and drop-off zone (Kiss & Fly) which is free for 8 minutes. More information: Tel +48 12 639 3456; e-mail: parking@mplservices.pl. Fees and bookings

P1 - Multi-storey facility in front of the terminal.
P2, P3 - Outdoor car parks.

 

Facilities for passengers with special needs

The blue path is a system of signs and help points that facilitate travel through the airport for disabled passengers. Notify your airline about your particular needs at the moment of your booking. Transportation services are equipped to accommodate wheelchair users. There are also designated parking spaces, access ramps, adapted telephones and restrooms, accessible counters, special waiting rooms and elevators. Unaccompanied minors between 4 and 12 years old will be escorted by the staff from the airline through the check-in process, the security and customs controls, and while boarding and descending from the aeroplane. More information: Tel +48 12 639 3064; e-mail: prm.krk@welcome-as.pl.

 
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Latest updates: February 01, 2022