List of Airlines at (SUB) airport

Terminal 1

Airfast Indonesia
Batik Air (Tel +62 315 036 111 / 037 111)
Citilink (Tel +63 318 675 660 / 676 616)
Garuda Indonesia (Tel +62 315 457 273 / 468 505 / 321 640 / 344 999)
Indonesia AirAsia
Lion Air (Tel +62 315 036 111 / 037 111)
NAM Air (Tel +62 315 491 777)
Super Air Jet
Wings Air (Tel +62 315 036 111 / 037 111)

Terminal 2

Batik Air (Tel +62 315 036 111 / 037 111)
Cathay Pacific (Tel +62 1803 852 9072 / 780 3852 9072 / 318 690 882)
Garuda Indonesia (Tel +62 315 457 273 / 468 505 / 321 640 / 344 999)
Indonesia AirAsia
Jetstar Asia (Tel +62 212 555 6333)
Lion Air (Tel +62 315 036 111 / 037 111)
Malaysia Airlines
Royal Brunei Airlines (Tel +62 315 356 377 / 166)
Scoot
Singapore Airlines (Tel +62 315 319 218 / 214)

Many passengers do not know who to consult or make a claim to some doubts that arise before or after traveling, or any inconvenience that may occur. Listed below are topics that need to be consulted, coordinated or resolved directly with the airline.   Check in procedure   Documentation and visa required   Baggage weight limits, restricted and prohibited Items   Baggage and excess billing rates   Requirements for minors traveling alone or without parents   Special passengers needing prior coordination with the airline: people with disabilities, reduced mobility and pregnant women   Lost, delayed or damaged baggage reclaim   Possible flight's changes of date or cancellations   Confirmation of flight schedules (departures or arrivals)   Flight status report (for possible delays, cancellations, rescheduling)   In case your airline reschedules your flight, coordinate with the company for possible compensation, due to extra nights accomodation, food, flight connection lost, etc. Remember that it is always advisable to have a traveler's assistance insurance, in case the airline does not respond to any inconvenience that might happen (baggage lost or damaged, cancellation or flight delay, etc.)

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