List of Airlines at (SUB) airport

Review this airport
 

The following is a list of airlines that fly and operate from/to Surabaya international airport (SUB)

Airline Carriers

 

Terminal 1

AirAsia (Tel +62 318 684 564 / 212 129 270 999)
Batik Air (Tel +62 315 036 111 / 037 111)
Citilink (Tel +63 318 675 660 / 676 616)
Garuda Indonesia (Tel +62 315 457 273 / 468 505 / 321 640 / 344 999)
Kalstar Aviation (Tel +62 318 554 185 / 557 887 / 556 789)
Lion Air (Tel +62 315 036 111 / 037 111)
NAM Air (Tel +62 315 491 777)
Sriwijaya Air (Tel +62 315 491 777)
Susi Air (Tel +62 265 631 220)
Trigana Air Service (Tel +62 318 688 487 / 7288 9111)
Wings Air (Tel +62 315 036 111 / 037 111)

Terminal 2

AirAsia (Tel +62 318 684 564 / 212 129 270 999)
Cathay Pacific (Tel +62 1803 852 9072 / 780 3852 9072 / 318 690 882)
EVA Air (Tel +62 315 465 123 / 318 690 896)
Garuda Indonesia (Tel +62 315 457 273 / 468 505 / 321 640 / 344 999)
Jetstar Asia Airways (Tel +62 212 555 6333)
Lion Air (Tel +62 315 036 111 / 037 111)
Royal Brunei Airlines (Tel +62 315 356 377 / 166)
SilkAir (Tel +62 315 319 215 / 216 / 214)
Singapore Airlines (Tel +62 315 319 218 / 214)
Tigerair (Tel +62 218 063 0063 / 212 188 9098)

Latest updates: June 20, 2019

What do you have to arrange with the airline?

Many passengers do not know who to consult or make a claim to some doubts that arise before or after traveling, or any inconvenience that may occur.
 
Listed below are topics that need to be consulted, coordinated or resolved directly with the airline.
 
  Check in procedure
 
  Documentation and visa required
 
  Baggage weight limits, restricted and prohibited Items
 
  Baggage and excess billing rates
 
  Requirements for minors traveling alone or without parents
 
  Special passengers needing prior coordination with the airline: people with disabilities, reduced mobility and pregnant women
 
  Lost, delayed or damaged baggage reclaim
 
  Possible flight's changes of date or cancellations
 
  Confirmation of flight schedules (departures or arrivals)
 
  Flight status report (for possible delays, cancellations, rescheduling)
 
  In case your airline reschedules your flight, coordinate with the company for possible compensation, due to extra nights accomodation, food, flight connection lost, etc.
 
Remember that it is always advisable to have a traveler's assistance insurance, in case the airline does not respond to any inconvenience that might happen (baggage lost or damaged, cancellation or flight delay, etc.)